1. Overview of Commitment
At Swagat Jewellers, we take your trust seriously. Since 1992, we have been committed to crafting exceptional gold, diamond, and silver jewelry with complete transparency. This commitment extends fully to the protection of the personal data you share with us, whether in our Malleshwaram (Bengaluru) or Karwar retail locations, or through our online concierge systems.
2. Information We Collect
To respond to your enquiries and properly administer our savings schemes, we collect specific details:
- Contact details such as name, email, phone number, and physical billing/delivery address.
- Enrollment parameters for our Smart Purchase Plans (Ratna Plus, Lakshmi Plus, Nidhi, Smart Silver).
- Ring sizing, styling preferences, and customization briefs submitted through enquiry forms.
3. How We Use Your Information
Your personal information is strictly used to respond to your specific retail enquiries. We do not sell, lease, or rent customer lists to third parties. We use your data to:
- Administer your monthly scheme installment weights and mature payout values.
- Respond to product and consultation enquiries submitted through this website.
- Coordinate safe hand-delivery of high-value certified jewelry suites.
4. Secure Storage and Protection
All consumer profiles, savings matrices, and customized orders are locked within highly secure, certified databases. Any offline scheme registers are managed within bank-grade encryption frameworks.
5. Updates and Contact
We may update our privacy policies periodically to align with BIS hallmarking standards and dynamic Indian fiscal guidelines. For queries about your digital profiles or scheme registers, contact our data officers directly at privacy@swagatjewellers.com.